Shipping and Returns

Delivery within Germany incl. VAT

The goods are delivered free of shipping costs, if the order value exceeds 65,00 € (pharmacy), 295,00 € (wholesaler). Otherwise, we charge according to the following schedule corresponding to the weight of the ordered goods. Delivery within Germany is by DHL, therefore deliveries to a packing station are possible.


Weight class Shipping costs (incl. VAT)
up to 1,0 kg 6,10 €
up to 2,0 kg 6,60 €
up to 31 kg 9,10 €

Delivery to Europe and the world incl. VAT

Outside Germany, delivery is by Deutsche Post, GLS and DHL.


Delivery Shipping costs (incl. VAT)
up to 2,0 kg 26,00 €
up to 5,0 kg 30,00 €

Information about Delivery times

The time limit for the delivery of goods begins with payment in advance on the day after the payment order has been issued to the transferring credit institution. In the case of payment on account on the day after conclusion of the contract and ends with the expiry of the last day of the period. If the last day of the deadline falls on a Saturday, Sunday or a public holiday recognized by the State as the place of delivery, the next working day shall be replaced by such day.




The delivery time in Germany takes place within 2-3 working days, foreign countries within 3-10 working days.